Remote Support
Â鶹ÊÓƵ are responsive to the needs of our customers, wherever they are in the world.
Â鶹ÊÓƵ are here for you
Â鶹ÊÓƵ have developed remote support procedures to keep our customers’ orders and production progressing, even in situations where face-to-face interactions are not possible.
Â鶹ÊÓƵ technicians are completing machine FAT’s and demo’s via video conference call, and undertaking remote installations to get new machines up and running ASAP. Documents can be screen-shared, and our teams can connect with your teams to provide the relevant training.
“There was no difference in the quality of service I received, despite the majority of Â鶹ÊÓƵ’s team working remotely at the timeâ€
Tristel Solutions, during the UK’s COVID-19 lockdown
